3 Duties of Community Health Workers

Community Health Workers (CHWs) are the linchpins in the machinery of healthcare, bridging the gap between underserved communities and the complex healthcare system. This isn’t just a job; it’s a vocation fueled by passion, dedication, and an unwavering commitment to community well-being. While their roles might seem straightforward, the impact of CHWs is profound and multifaceted, extending far beyond basic health education and into the very fabric of community health improvement.

 3Duties of Community Health Workers

  • Share information with health educators and healthcare providers.
  • Help create or adjust programs to meet community needs.
  • Provide essential support to improve community health.

What Community Health Workers Do

At the heart of what CHWs do are three core duties: advocacy, education, and connection. They advocate for the health needs of the community, educate community members on health practices and resources, and connect individuals with the healthcare services they require. This triad of responsibilities forms the cornerstone of their mission to improve public health outcomes.

Advocacy: CHWs are the voice of their communities within the healthcare system. They fight for better health services, policies, and resources that are culturally sensitive and accessible to all. I’ve seen firsthand how CHWs can transform healthcare delivery by ensuring that it’s tailored to the community’s needs, breaking down barriers that have historically hindered access to care.

Education: Education is a powerful tool in the CHW’s arsenal. They provide crucial information on preventive measures, disease management, and healthy lifestyle choices. What’s remarkable is their ability to translate complex health information into language and concepts that are accessible and meaningful to their communities.

Connection: CHWs are the human link between healthcare providers and the community. They assist individuals in navigating the healthcare system, connecting them with services, and ensuring that they get the care they need. This role is increasingly important as healthcare systems become more complex and difficult to navigate.

Work Environment

The work environment for CHWs is as diverse as the communities they serve. From urban neighborhoods to rural villages, CHWs are found wherever there’s a need for health education and advocacy. They work in clinics, hospitals, community centers, and sometimes even in people’s homes. This flexibility is necessary to reach those who are often left behind by the traditional healthcare system.

The dynamism of this role is both a challenge and a reward. CHWs often face unpredictable situations and have to be adaptable, resourceful, and resilient. Yet, it’s this very unpredictability that makes the work so fulfilling. Every day presents an opportunity to make a tangible difference in people’s lives.

How to Become a Community Health Worker

Becoming a CHW typically doesn’t require a formal healthcare background. What’s crucial is a strong desire to serve the community and a commitment to health improvement. Training programs for CHWs vary, but they generally include topics such as health education, basic healthcare services, and navigating the healthcare system.


While the work of CHWs is invaluable, it’s also true that their compensation does not always reflect the complexity and importance of their role. The median pay in 2020 stood at $42,000 per year. This figure, however, can vary greatly depending on the location, funding sources, and the specific organization they work for.

It’s essential to advocate for better pay for CHWs. They perform critical work that contributes significantly to public health improvement, and fair compensation is not just a matter of equity but also of ensuring the sustainability of this vital workforce.

Job Outlook

The job outlook for CHWs is bright, with a projected growth of 17% from 2020 to 2030. This growth is much faster than the average for all occupations, reflecting the increasing recognition of the importance of community-based health initiatives. The COVID-19 pandemic has underscored the value of CHWs, highlighting their role in addressing health disparities and connecting communities with essential health services.

State & Area Data

The demand for CHWs varies by state and area, influenced by factors such as population health needs, healthcare infrastructure, and funding opportunities. States with larger rural populations or significant health disparities may have a higher demand for CHWs. This variability underscores the need for localized strategies to recruit, train, and retain CHWs.

For more detailed information on employment and wages by state and area for community health workers, visiting authoritative sources such as the Bureau of Labor Statistics can provide valuable insights.

Similar Occupations

CHWs share similarities with other occupations such as health educators, social workers, and public health officials. However, what sets CHWs apart is their unique position within the communities they serve. They’re not just educators or advocates; they’re trusted members of the community, which allows them to effect change in ways that others cannot.

Personal Story: Making a Difference in the Community

John, a community health worker, found himself in a unique position to make a real impact on the health of his neighborhood. During a routine home visit, he met Sarah, a single mother of two who was struggling to manage her diabetes effectively. John took the time to educate Sarah about healthy eating habits, the importance of regular exercise, and how to monitor her blood sugar levels.

Over the next few months, John continued to check in on Sarah, providing her with ongoing support and resources. Thanks to John’s guidance and encouragement, Sarah was able to make significant lifestyle changes and better control her diabetes. Her improved health not only positively impacted her quality of life but also inspired other members of the community to take charge of their own health.

John’s experience with Sarah showcases the vital role that community health workers play in empowering individuals to lead healthier lives and fostering positive change within communities. Through his dedication and personalized support, John was able to make a lasting difference in the lives of those he served.


Community Health Workers are more than just healthcare professionals; they’re catalysts for change, advocates for equity, and guardians of their communities’ well-being. The work they do is challenging but deeply rewarding, offering an unparalleled opportunity to make a real difference in the lives of those they serve. As the world grapples with ongoing health crises and disparities, the role of CHWs has never been more critical. Their dedication and efforts deserve not only recognition but also robust support to ensure they can continue their vital work for years to come.

Questions & Answers

Who are community health workers?

Community health workers are trained professionals who promote health education and access to healthcare within communities.

What are the main duties of community health workers?

The main duties include conducting health assessments, providing health education, and linking individuals to healthcare resources.

How do community health workers promote wellness?

They promote wellness by educating communities about healthy habits, providing preventive care, and advocating for healthcare access.

Isn’t their role limited in improving community health?

While they are not medical professionals, community health workers play a crucial role in bridging the gap between communities and healthcare services.


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